Below you will find links to common questions and our answers. This is a great resource for anyone wanting to know more about Got Memories, transfer services, converting 8mm film, Super 8 film, 16mm film, 35mm film, VHS, Beta, VHS-C, MiniDV, Hi8, Video 8, Digital 8, MicroMV and all other formats of film and consumer video to DVD and other modern files and formats. In most cases these questions have answers in video and text format.

Video Editing & DVDs

• Can I edit the DVD after the transfer is done?
• Can I get my film and video converted to different file formats, like avi or mov for editing?
• Is there any copy protection on the DVD's your make?
• Do you include creative menus?
• Do you insert chapters on the DVDs?
• Where do I get a free trial of video editing software?
  
• How do I upload video from my DVD to Facebook?

Movie Film

• How to transfer film to DVD?
• How do I determine my film reel size?
• I don't know what is on my film?
• How much film can fit on a DVD?
• How is Got Memories' transfer service different, or better, than the competitors?
• Why is the quality of my Super 8 Sound film reels so poor?
• Why not transfer it myself?
• I have a projector that I got at a garage sale, should I run my film through it?
• How to Transfer Super 8 Sound film to DVD?
• Can you give me a brief history of movie film?
• Can the light source on your equipment damage our films?
• Is my film still good?
• How to transfer 16mm film to DVD?
• Is my 8mm film silent or does it have sound?
• Buying a projector, or should I buy a projector?
  

Video Cassette and Camcorder Tape

• Can I edit the DVD after the transfer is done?
• How much time can you fit on a DVD?
• I need to find a camcorder to play my old tapes before I send them in for transfer?
• Do you charge if I mistakenly include blank tapes with my order?
• Do you combine video tapes?
• What quality should I expect from a video tape transfer?
• My tapes play like the tracking is off, can you fix them?

The Business & the Website

• How many years has Got Memories been in business?
• Do you have any customer feedback or testimonials?
• Windows or Mac OS? PC or Mac?
• What are your hours of operation?
• What solutions do you offer?
• What is your refund policy?
• What services and products do you offer?