From Got Memories Owner Philip Thomas:

I'm a customer and just like you, I only will do business with companies who keep their promises and meet both my needs and expectations, and I stick with companies who exceed both. It's just business, right? Well, what we do here at Got Memories is more than "just business." What price can be put on preserving precious moments in time which have been recorded in images that can be shared across both time and place?

Personally I just want companies that I do business with to do what I want them to do, and to do it right the first time. I don't even want to consider having to take advantage of any guarantee; I just want what I paid for! That's how I look at it, and I suspect that you do too.

So here is my personal guarantee to you:

It is 100% for everything!

Our quality & service is guaranteed 100%.

If you should happen to be unsatisfied with your order, we will fix every last issue. Period!If there is substantial degradation of quality between the original source media and the finished product, we will refund your purchase price 100%.

A very important note to consider is that as of this date, we have never had to do so! Yes, our guarantee is the best, but the fact that we just get the job done right every single time is a better testament of our commitment to quality.